Thursday, July 18, 2024

T-Mobile Adding In-Store Repairs to 500 US Locations

T-Mobile is upgrading some 500 US stores, adding same day, in-store device repairs.

Device repair has become a hot topic in recent years, with many lawmakers pursuing right-to-repair legislation. While T-Mobile’s news doesn’t fall under right-to-repair, it nonetheless should make it much easier for users to get their devices repaired.

“New in-store authorized repair locations,” reads the company’s blog post. “T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come. This is the first time T-Mobile will offer in-store repairs, and service locations are coming to nearly every major city across the country. Starting November 1, customers with Protection can check the T-Mobile Store Locator to find an authorized location and then use the online appointment tool (coming soon!) to get same-day repairs right inside a T-Mobile store. Repairs will be completed with some of the most highly-credentialed mobile repair technicians in the industry — that use only manufacturer-approved parts and are committed to fast and reliable service.”

T-Mobile’s announcement is good news for its customers.

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